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Many factors can prevent a PDF from opening in your browser or on your computer using Acrobat Reader DC or Acrobat DC. Try the suggestions below to troubleshoot the problems.
Note that you cannot repair a damaged PDF itself. However, if you have the source file, you can re-create the PDF using an Adobe product, such as Acrobat or Photoshop Elements.
Most modern web browsers can easily open PDFs. If you’re having trouble opening a specific PDF on a web page, try the suggestion below.
- Right-click (Windows) or control-click (Mac OS) the link to the PDF file.
- Choose the appropriate save or download option for your browser:
- (Google Chrome) Save Link As
- (Internet Explorer) Save Target As
- (Firefox) Save Link As
- (Safari) Download Linked File
- Make sure Adobe Acrobat Document is selected for the file type, and save the file.Note:If you don't see a Save As dialog box, your browser may have downloaded the file automatically, possibly in a separate downloads window.
- Locate the saved PDF, and double-click the file to open it. If your browser opened a downloads window, double-click the PDF in the downloads list.
PDF creation from Mac Word is a one-way street. The only way to open the resulting PDF files is with Apple's Preview application or through an Adobe Acrobat viewer or editor. If an answer provides a solution or you find it helpful, please mark it accordingly. If the download is paused, resume it. Show the downloads list by clicking the Show Downloads button, then click the Resume button for the paused download. If you see a message that the app can’t be opened because it’s from an unidentified developer or wasn’t downloaded from the Mac App Store, you can open the app by overriding the. Download WPS Office: PDF, Docs, Table for macOS 10.12 or later and enjoy it on your Mac. 『WPS Office』has the smallest size (less than 300MB) and is a FREE all-in-one office suite on macOS, integrates all office word processor functions: Word, PDF, Presentation, Spreadsheet in one application, and fully compatible with Microsoft Office. I´ve been working with the same document in Acrobat Reader for a while, using the tools with comments etc. And I never had any problems saving, but suddenly I can't save. When pressing 'save' I see a dialogue box saying 'save as', but it's all empty so I can't continue. I have tried 'repair installa. The Adobe PDF Printer is not available or is unusable from Mac OS X Snow Leopard (v10.6) to Mac OS X Mountain Lion (v10.8). If you are using Acrobat 9 Pro, update to Acrobat 9.1 Pro. The Updater removes the Adobe PDF Printer from the Printer list and adds the Save As Adobe PDF command to the PDF.
If you can't open a PDF on your computer, try the suggestions below in the order they appear.
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If you have Acrobat Reader DC or Acrobat DC installed on your computer, skip to the next step.
Acrobat Reader DC is the only free PDF viewer that can open and interact with all types of PDF content – including forms and multimedia.
- Go to the Adobe Acrobat Reader download page, and then click Install Now. For step-by-step instructions, see Download and install Adobe Acrobat Reader DC for Windows or Mac OS.After the installation is complete, follow the steps in the next section.
Your system may not be set up to automatically open PDFs from the desktop with Acrobat Reader DC or Acrobat DC. Here's how to set it up:
- Right-click the PDF, choose Open With > Choose default program (or Choose another app in Windows 10).
- Choose Adobe Acrobat Reader DC or Adobe Acrobat DC in the list of programs, and then do one of the following: Internet explorer download mac 10.5.
- (Windows 7 and earlier) Select Always use the selected program to open this kind of file.
- (Windows 8) Select Use this app for all .pdf files.
- (Windows 10) Select Always use this app to open .pdf files.
Note:If you have both Adobe Acrobat DC and Adobe Acrobat Reader DC installed on your computer, choose Adobe Acrobat DC.
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- Click the PDF file's icon in the Finder to select it.
- Click the triangle next to Open With, and choose Adobe Acrobat Reader or Adobe Acrobat from the pop-up list (if your preference is not on the list, choose Other to select it).
Adobe releases regular security updates for Acrobat Reader DC and Acrobat DC. Installing the latest updates might solve the issue.
- If the Updater dialog box appears, click Yes. The update will automatically install.
Acrobat Reader DC or Acrobat DC—or the resources they depend upon—could be damaged. Try repairing the product using the step below.
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- Run repair from within Acrobat Reader DC or Acrobat DC: Choose Help > Repair Installation. Download all songs apple music mac.
Symptom or error | TechNote or solution |
Can't open a password-protected PDF | Opening secured PDFs |
Opening suspicious PDFs: Reader and Acrobat block PDFs that do not conform to certain industry-specific PDF standards, or may contain potentially harmful content. | Be cautious. These PDFs can pose a security risk to your system. Double-check with the source of the doc, such as the person who sent it to you or the website you downloaded it from, to make sure the document is safe to open. |
You get an error message when trying to open a PDF created in InDesign or Illustrator. |
The Adobe PDF Printer is not available or is unusable from Mac OS X Snow Leopard (v10.6) to Mac OS X Mountain Lion (v10.8).
- If you are using Acrobat 9 Pro, update to Acrobat 9.1 Pro. The Updater removes the Adobe PDF Printer from the Printer list and adds the Save As Adobe PDF command to the PDF menu.
- In the PDF menu, choose Save As Adobe PDF, and follow the onscreen instructions.
If you upgrade from Mac OS X Leopard (v10.5), Snow Leopard (v10.6), Lion (v10.7), or Mountain Lion (v10.8), the Adobe PDF Printer isn't removed.
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The Save As Adobe PDF command appears in the PDF menu.
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Security features in Snow Leopard and later editions that disable the Adobe PDF Printer. Adobe Acrobat 9.1 Pro and later editions up to Acrobat 11.0.x Pro remove the Adobe PDF Printer. Add, they add a Save As Adobe PDF command. Customers using earlier versions of Adobe Acrobat in Snow Leopard cannot use the Adobe PDF Printer.
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Technical changes in Mac OS X Snow Leopard (v10.6) and the later editions prevent Adobe from delivering a PostScript-based printer module. However, the new PDF workflow takes advantage of the PDF-based printing architecture already present in Mac OS X. By choosing Save As Adobe PDF from the PDF menu, Apple-based PDFs are converted to Adobe-quality PDFs using your JobOption settings.
The benefits of a PDF-to-PDF print workflow include the following:
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- Better performance
- Higher-quality PDFs
- The ability to create PDFs that are compliant with Standards, such as PDF/X and PDF/A
- The potential for adding functionality to PDFs, such as bookmarks, hyperlinks and watermarks
Users of non-Adobe PostScript-based publishing applications cannot print directly to Adobe PDF, and must use another PDF creation method.
Some versions of some Adobe products, such as InDesign and Illustrator CS4 or CS5, don't support the PDF menu in the Mac OS X print dialog box. For those cases, either save as (Illustrator) or export (InDesign) to a PDF file. Or, print to PostScript® file and open that file with Distiller, Acrobat Professional, or Apple's Preview application. For more information, see Error | Save as PDF options unsupported | Create PDF | InDesign, Illustrator | Mac OS 10.6 or later